How to Check & Know Your Mtn Mobile Money Charges (Uganda)

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It is common to hear people in Uganda ask how can I check and know my Mtn MoMo withdrawal charges? especially if they have to send money

It is common to hear people in Uganda ask how can I check and know my Mtn MoMo withdrawal charges? especially if they have to send money from the comfort of their homes. 

Mtn Uganda as a key player in telecommunication in Uganda was among the first to create a Mobile Money (MoMoPay) platform to aid Ugandans to send and receive money all over and across the national territory.

From its creation, it was difficult for users to know the cost of a MoMo pay transaction without inquiring from a roadside mobile money agent or calling Mtn's customer care. 


This sometimes made users frustrated, as they had to send money twice or send more to cover charges. But as time went by Mtn Uganda did some updates on the MoMoPay (mobile money platform). 

Furthermore, Mtn Uganda has also made it easy for its customers to transfer or send money from their Mtn mobile money accounts to their bank accounts and also to users of other networks. 

MTN Mobile Money Rates Uganda (MoMoPay Charges)

Mtn Uganda as of 25th June 2020, carried out some updates on their mobile money charges. This comes after a major security hack on their platform. In a joint statement signed by MTN Uganda chief Wim Vanhelleputte, and Airtel Uganda managing director VG Somasekhar, the companies apologized for any inconveniences caused by the outage, and customers can now send and receive money across both networks.

To check charges, send, receive, withdraw and make payments with Mtn Mobile Money in Uganda, Dial *165#

How to Check Mtn Mobile Money Charges in Uganda for Sending Money 

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for sending money to:
  1. MTN users
  2. To other Networks
  3. To Banks 
  4. To other East African countries

Amount (UGX)

Sending Money

Min

Max

To MTN 

To Other Networks

To the Bank

To East Africa

500

2500

30

830

N/A

1000

25001

5,000

100

940

1,500

1,150

5,001

15,000

350

1,880

1,500

1,400

15.001

30,000

500

2,310

1,500

1,650

30,001

45,000

600

2,310

1,500

1,950

45,001

60,000

750

2,500

1,500

2,250

60,001

125,000

1,000

3,325

1,500

3,200

125,001

250,000

1,100

4,975

2,250

5,000

250,001

500,000

1,250

7,175

4,100

9,050

500,001

1,000,000

1,250

12,650

6,150

17,200

1,000,001

2,000,000

1,250

22,000

9,250

33,450

2,000,001

4,000,000

1,250

37,400

11,300

55,900

4,000,001

7,000,000

1,250

55,000

11,300

61,100


NB: 
  • In the process of transaction, charges are automatically deducted with taxes inclusive.
  • Daily transaction limit: UShs 7 000 000
  • Minimum account balance: UShs 0
  • Maximum account balance: UShs 15 000 000
  • Minimum transaction amount: UShs 50 

Mtn Mobile Money Charges for Making Payments in Uganda

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for making payments for:
  1. Azam TV.
  2. Ready Pay. 
  3. School Fees.
  4. Solar Now.
  5. UMEME
  6. NWSC
  7. DStv
  8. StarTimes
  9. NSSF
  10. Multiplex

Amount (UGX)

Making Payments

Min

Max

To Azam TV, Ready Pay, School Fees, Solar Now

To UMEME, NWSC, DStv, StarTimes, NSSF, Multiplex

500

2,500

110

190

2,501

5,000

150

600

5,001

15,000

550

1,000

15.001

30,000

650

1,600

30,001

45,000

750

2,100

45,001

60,000

850

2,800

60,001

125,000

950

3,700

125,001

250,000

1,050

4,150

250,001

500,000

1,300

5,300

500,001

1,000,000

3,350

6,300

1,000,001

2,000,000

5,750

6,300

2,000,001

4,000,000

5,750

6,300

4,000,001

7,000,000

5,750

6,300


Mtn Mobile Money Charges for Cash withdrawals in Uganda

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for withdrawals from:
  1. An Mtn Agent
  2. An ATM 

Amount (UGX)

Cash Withdrawals

Min

Max

From An Mtn Agent

From An ATM

500

2,500

350

N/A

2,501

5,000

450

1,150

5,001

15,000

750

1,150

15.001

30,000

950

1.150

30,001

45,000

1,300

1,400

45,001

60,000

1,600

1,400

60,001

125,000

2,050

2,150

125,001

250,000

3,750

4,000

250,001

500,000

7,350

6,650

500,001

1,000,000

13,000

11,950

1,000,001

2,000,000

16,000

N/A

2,000,001

4,000,000

19,000

N/A

4,000,001

7,000,000

22,000

N/A

Conclusion

Mtn Uganda is hailed as the best telecommunication network in Uganda. They provide some free services to their customers, which has been loudly applauded. 

Free Services Offered by Mtn Uganda

  1. PIN change: free
  2. Balance check: free
  3. Mini-statement: free
  4. MTN Mobile Money registration: free
  5. MTN Mobile Money (deposit): free
  6. Buying airtime and bundles through MTN Mobile Money for yourself and others: free
  7. Caution Do not pay the agent any transaction or registration fees.

See Also: 

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HIPPOTECH GROUP: How to Check & Know Your Mtn Mobile Money Charges (Uganda)
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It is common to hear people in Uganda ask how can I check and know my Mtn MoMo withdrawal charges? especially if they have to send money
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