How to Buy Eneo Prepaid Electricity with Orange Money

They introduced prepaid electricity meters which is beneficial to its customers. Also, Eneo had to liaison with Orange money to help its customers buy

Eneo Cameroon S.A is a power supply company in Cameroon. Recently, they introduced prepaid electricity meters which is beneficial to its customers. Also, Eneo had to liaison with Orange money to help its customers buy the Eneo prepaid electricity easily. 

Eneo is a subsidiary of the British investment group Actis. Eneo has been in Cameroon since 2015. It is a partially state-owned company, with 44% share capital by the state, 55% by Actis, and 5% by Eneo employees. Eneo Cameroon S.A has over 3765 permanent employees and 973,250 customers all over the national territory.

How to Buy Eneo Electricity for Prepaid Meters (Step-By-Step)

What is Eneo Prepaid Electricity Meters?

Eneo  Cameroon Prepaid electricity meters is an electricity device aimed at granting Cameroonians autonomy and control over their consumption of electricity. Its objective is to improve Eneo Cameroon's relationship with its customers. The prepaid electricity meters were introduced as part of a process to modernize and improve electrical service in Cameroon.

How to Buy Eneo Electricity for Prepaid Meters with Orange Cameroon

To be able to buy Eneo electricity via Orange money, follow the steps mention below: 

1. Dial #150#
   
   
2. Select 3 ( Bill payments) and Reply 
   
   
3. Select 1(ENEO) and Reply 
   
   
4. Select 4 (Electricity PREPAID) and Reply 
   
   
5. Select 1 (Make a Prepaid Recharge) and Reply. 
   
   
6. Now Enter your Eneo Meter Reference Number (found on your customer card as seen in the picture below) and after input the amount and your mobile money PIN. 
   
   
   
   
7. You will receive a message from Orange money confirming your purchase of electricity. This message contains your meter number, the amount paid, amount of Kwh, and Token number (20-digits code). Take special note of the TOKEN Number and write it down. 
   
   
8. Now take your Prepaid meter and input the Token Number (20-digits code which you wrote down from the orange money message). After inputting the number, press enter (the only red button on the meter). You have successfully bought electricity for your home.

NB: Take special note of your Eneo meter reference number and the token number which is received after you have bought your Eneo Prepaid electricity via Orange money. These numbers will be used anytime you buy Eneo prepaid electricity via Orange money.

Benefits of Eneo Prepaid Electricity Meters

So far, Eneo Cameroon has installed more than 20,000 prepaid meters all over the national territory. Eneo customers who have these smart prepaid electricity meters installed stand to gain the following benefits:

• Users of Eneo energy can now buy their energy via MTN Mobile Money (MoMo), Orange Money, UBA, Afrikpay, Yup, etc. without having to move or stand in queues.
• No physical interactions with Eneo Staff.
• No unexpected surprise of high bills at month-end.
• No disconnection of meters due to unpaid bills. 
• No joined bills for people living in the same premises or building as each household has its unit that gives them autonomy over their electricity consumption.  

Eneo Cameroon Customer Care

1. WhatsApp Contact 699119911
2. prepaid.customer@eneo.cm 
3. branchement@eneo.cm

See Also: 

• How to Buy Prepaid Electricity with Mtn (MoMo) Mobile Money
• Eneo Cameroon Promises a New Begining for its Consumers
• What is Eneo Prepaid Electricity and How to Apply